The following is the Terms of Service Agreement (the “Agreement”) TippyToes and the buyer (“Buyer”) of goods or services through TippyToes’s Web site (the “Site”). Buyer agrees to review this Agreement prior to purchasing goods or services through the Site and purchase of a good or service shall be deemed acceptance of the Agreement outlined herein.

            1. Introduction. The Agreement constitutes the entire and only agreement between TippyToes and Buyer, and supersedes any and all prior or contemporaneous agreements, representations, warranties, and understandings with respect to the goods, services and information provided by or through the Site, and the subject matter of the Agreement.

          2. Setup and Payment. Buyer represents and warrants that (i) the credit card information supplied is true, correct and complete, (ii) Buyer is the owner or authorized user of the credit card supplied (iii) charges incurred by the Buyer will be honored by the Buyer's credit card company and (iv) Buyer shall pay charges incurred by Buyer at the amounts in effect at the time incurred, including all applicable taxes. Buyer agrees to keep his or her password confidential and to notify TippyToes within 24 hours of any breach of the Agreement or unauthorized use of the password. TippyToes does not protect Buyer from unauthorized use of Buyer's password.

          3. Copyright. The content, organization, gathering, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary (including but not limited to intellectual property) rights, and, the copying, redistribution, use or publication by a Buyer of any such content or any part of the Site is prohibited.

          4. Editing, Deleting, and Modification. TippyToes reserves the right in its sole discretion to edit or delete any information or content appearing on the Site and to remove any goods and services for sale. TippyToes may modify the Agreement, or prices, and may discontinue or revise any or all aspects of the Site in its sole discretion and without prior notice.

          5. Errors in Pricing. Should there be a displayed or quoted price error, calculation error, or transposing error, TippyToes reserves the right to make any adjustment even if the Buyer’s order has already been placed. However, in that event, TippyToes will contact the Buyer before continuing with the order.

          6. Shipping Timeframe. Smaller items should be shipped to Buyer within four (4) to six (6) weeks and larger items should be shipped within six (6) to twelve (12) weeks from the time Buyer's order is processed by TippyToes. The timeframe is only an estimate that was provided to TippyToes by its artisans and is subject to change. The shipping timeframe for an international order, if available, will be greater.

          7. Right to Refuse. TippyToes reserves the right in its sole discretion to refuse service at any time. Sale of any goods or services is subject to availability.

          8. Indemnification. Buyer agrees to indemnify, defend and hold TippyToes and its affiliates, licensors and suppliers harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to a Buyer's violation of the Agreement or use of the Site.

          9. Non-Transferable. Buyer's right to use the Service is not transferable and is subject to any limits established by TippyToes or by Buyer's credit card company.

        10. Exchange/Refund/Return Policy. Products ordered on the Site that are custom made to Buyer’s requirements and are not refundable or returnable. For more information on TippyToes’s Custom Order Policy click here. However, if an item is not custom made, Buyer is able to return item within thirty (30) days from delivery. The item must be returned in its original packaging and the condition in which it was shipped. TippyToes will exchange the item or refund the full purchase price, less shipping and handling charges.

        11. Damaged Freight Items. If an item is dented, punctured or looks as if damage may have occurred, all items must be examined by Buyer in the presence of the driver and must be documented on the freight bill at the time of delivery. If any damage fails to be documented on the freight bill at the time of delivery and Buyer accepts the delivery, TippyToes is no longer responsible for any claims Buyer may have. Buyer must also contact a Customer Care Representative to report damage immediately. However, if a concealed manufacturer's defect appears, please contact a Customer Care Representative at (888) 4-TIPPYTOES (847798) Monday through Friday 9:00 am to 8:00pm EST, within two (2) business days of delivery to file a claim. The customer is responsible for all shipping costs. TippyToes is unable to refund any shipping charges.

        12. Damaged UPS Ground and FedEx Items. If product is damaged, Buyer must contact a Customer Care Representative at (888) 4-TIPPYTOES (847798) Monday through Friday 9:00 am to 8:00pm EST, for return information.

        13. Use of Information. TippyToes reserves the right, and Buyer authorizes TippyToes, to the use of Buyer’s provided information to process Buyer’s order and for TippyToes’s own marketing strategies, subject to applicable law. TippyToes agrees not to sell or give Buyer’s information to any third party, other than stated above. Buyer’s information is protected under TippyToes’s Privacy Policy. To see the Privacy Policy click here.

         14. Disclaimer. THE SERVICE, CONTENT, GOODS AND SERVICES FROM OR THROUGH THE SERVICE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). TIPPYTOES AND ANY OF ITS AFFILIATES, DEALERS OR SUPPLIERS ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN TIPPYTOES AND BUYER. THIS SITE AND GOODS AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. ALL RESPONSIBILITY AND LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILES OF THIS SITE ARE DISCLAIMED. SOME STATE STATUTES MAY APPLY REGARDING LIMITATION OF LIABILITY.